This is the shipping selection box at the checkout for some parts i ordered for my car.
Now I chose the expedited shipping and I paid the additional 40 beans for it.
But when i went to track the package I noticed that the shipping was done via Standard FedEx Home Delivery. which is the slowest method. And I am thinking to myself.. what the hell?!?!?
well Amazon has the seller specify the delivery date window and requires them to adhere to it..
So I did a check. if I had selected the cheaper delivery I would get my package on the same date. huh??...
well look close.
the delivery date ranges overlap by one day.. so if the standard method gets it there at the beginning of the date range for the standard method. but it also gets the item there at the ass end of the expedited. so they ship it standard take your money and give you nothing because amazon does not require them to actually give you a better shipping method. only to get it there within the dates they supply?!?! This is FRAUD! I brought this up to the seller. and their response is what caused me to look closer at this. they instantly refunded my money for the upgraded shipping, didn't even have to really explain anything to them. I didn't know of the overlap on this. all I knew about was the fact the item was still send via the slowest shipping method. and asked what did i pay the additional money for.
The ease in which i got a refund was suspicious to me. so I did some looking and the above is what i discovered. So I started a chat with an Amazon rep. and they defended the Fraud. stating they do not supply the dates the seller does.. and that they have no control over it.. blah blah blah..
So I said..
Is it Amazon's website that displayed the dates to me and what the charges are? When I pay for my purchase do I pay Amazon or the seller?, and does this payment include the shipping?.... So Amazon is responsible.
Then I got the proverbial boot with the line from the rep
We do appreciate feedback like this as it helps to make our store better... I will make sure that this gets to the correct people in the company.
So pay attention and don't get ripped off.
Amazon just started a major hub here in Denver. I am in my right mind to go there and speak face to face with someone. I want to know how many customers have been ripped off in this fashion. they pay for something they never get. This is a very crafty way to commit Fraud. the the kicker is that Amazon allows it and defends the practice of it.